We recently asked our Vice President, Vickie Kopf, to share her thoughts on leadership and what it means to her and the Kopf family. Vickie is a true asset to us, and we are blessed to have her. The Four "C's" of Leadership Courage, Character, Competence and...
When you make the call, just remember…nobody likes cold calling! Everyone gets nervous. Take a deep breath before you dial and plan what you’re going to say. 1. Research, research, research! Do your research on the specific customer you’re seeking. Before you call or email, look at...
As an Independent Freight Agent, it’s important to constantly prospect new customers which often means cold calling as many people as you can. However, most people don’t respond well to cold calling so it can be tough to carry out an effective sales call. What’s...